Important information for United Bank Customers
United Bank will NEVER call, email, or otherwise contact our customers and request their username, password, security questions, or any other login credentials for any online services we provide. If you receive a request, DO NOT provide the request information and contact us toll-free at (855)347-3150.
Reporting Suspicious Activities
If you notice any suspicious activity on your account(s) or have received a suspicious phone call, email, letter, or other form of communication regarding your relationship with United Bank, call us at toll-free (855) 347-3150.
Uptick of Tech Support Scams
Scammer claims that your computer has been compromised with malware or spyware and that they can remotely remove it for a fee, typically anywhere from $100 to $400. Frightened by the supposed virus many people agree to pay the fee and give the criminal remote access to the “compromised” computer.
Use the following precautions to minimize the risk of falling victim:
If you believe that you are the victim of a tech support scam, please take the following actions:
Recent scams and how to report scams
Go to the IC3 website, a partnership of the FBI, the National White Collar Crime Center, and the Bureau of Justice:
Scams and fraud tips to avoid being a victim
Go to the FBI website at:
Consumer alerts and online security tips on the FTC website: